Terms and Conditions

Last updated: June 2026

Welcome to Supply Shop. By accessing or using our website at supply-shop.com.au, you agree to be bound by these Terms and Conditions. Please read them carefully before making a purchase.

1. General

Supply Shop ("we", "us", "our") operates this website and sells products to customers in Australia. These terms apply to all visitors, users, and customers of our store.

2. Products and Pricing

All prices are displayed in Australian Dollars (AUD) and Excluding GST where applicable. We reserve the right to modify prices at any time without prior notice. Product descriptions and images are provided for reference only and may vary slightly from the actual product.

3. Orders and Payment

By placing an order, you confirm that you are at least 18 years of age and that all information provided is accurate. We accept payment via major credit cards, debit cards, and other methods available at checkout. Orders are subject to acceptance and availability. We reserve the right to cancel any order at our discretion.

4. Shipping and Delivery

We ship to addresses within Australia. Delivery times are estimates only and are not guaranteed. Supply Shop is not responsible for delays caused by third-party carriers or circumstances beyond our control. Risk of loss and title for items pass to you upon delivery.

5. Returns and Refunds

We comply with the Australian Consumer Law (ACL). If a product is faulty, damaged, or not as described, you are entitled to a remedy. For change-of-mind returns, please contact us within 14 days of receiving your order. Items must be unused, in original packaging, and in resalable condition. Return shipping costs for change-of-mind returns are the responsibility of the customer.

6. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Supply Shop or its content suppliers and is protected by Australian and international copyright laws. You may not reproduce, distribute, or use any content without our express written permission.

7. Limitation of Liability

To the maximum extent permitted by law, Supply Shop shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the amount paid for the relevant product.

8. Privacy

Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. We handle your personal information in accordance with the Australian Privacy Act 1988.

9. Governing Law

These Terms and Conditions are governed by the laws of New South Wales, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of New South Wales.

10. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the new terms.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us through our website at supply-shop.com.au.